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Support

IT supports faculty and staff with:

  • COD Email & Phone
  • WebAdvisor
  • Datatel
  • LMS for Traditional Instruction
  • ScanTron (programming issues only)
  • Classroom Technology
  • District Computers & Software
  • Exchange on your smartphone​

Please do not allow your student​s to attempt any troubleshooting.


You may access our Helpdesk Work Order system on campus by clicking on the following link:

Helpdesk Worker Order System:  http://campus.collegeofthedesert.edu/d/it/Pages/hd.aspx

OR

Send an email from your campus email address, if possible, outlining your issue(s) to HelpDeskIS@collegeofthedesert.edu.  This will automatically generate a Work Order and you will receive an email summarizing the issue.

You may check the status of your work order by logging into the Helpdesk Work Order system at anytime.​​​