Blackboard is a robust learning management system but it can be a
bit overwhelming once you begin working in. One of the best ways to get
help with a Blackboard issue is to just search the web for help--many
other colleges and universities provide open resources for anyone to use
for help--or begin by reviewing Blackboard's own YouTube channel (Links to an external site.).
If you have a technical issue with your course that you cannot solve
through your own efforts, please contact Blackboard's 24/7 support first at 1-866-321-7159.
If Blackboard support cannot help you within 24 hours, please contact the Distance Education Coordinator at firstname.lastname@example.org or 760/776-7208. Weekend and evening support is limited.
If you have problems accessing the MyCod login in page, please
contact 760/773-2516. This is a separate system and is not handled by
the DE Coordinator.
Many other colleges and universities have robust self-help resources
that are open to anyone as a reference. If you need help with a specific
aspect of Blackboard, please check out the following:
Blackboard Help for Instructors from Oregon State University
Blackboard Help for Faculty from USC
Training Resources for Instructors from the University of Kansas
Blackboard Videos for Instructors from the University of Miami
Blackboard Instructor Help from Fitchburg State University