Transcripts and Enrollment Verifications
Enrollment Verifications and Transcript request will NOT be processed until all outstanding debts and/or holds are cleared.
Enrollment Verifications
Enrollment Verification Instructions
Enrollment Verfication Status
Transcripts
Option 1: Internet Request
Option 2: Order in Person
International Transcripts
Transcript Policies
Check Status
FEES:
The first two transcripts (lifetime) a student orders are FREE (only available with in-person orders). Free transcripts are not available for internet orders through TranscriptPlus®.
Transcript may be ordered online through our web site or at www.credentials-inc.com
7 - 10 day delivery - $ 5.00
3 - 5 day delivery - $10.00
In Person Transcript Request (Official) – Pickup or Mailed $3.00 per copy
Allow 21 business days after receipt of authorization form, available for Pick Up Monday thru Thursday after 1:00 PM
Note: *RUSH service is only available through TranscriptPlus®.
Below we have provided additional information to assist you with ordering your transcript.
Option 1: Internet Request
College of the Desert has partnered with Credentials, Inc. to accept transcript orders via the internet through the TranscriptPlus® secured site, www.credentials-inc.com.
TranscriptPlus® will facilitate your request 24 hours per day, 365 days per year. Requesting transcripts through Credentials, Inc. will:
Eliminate the need to come on campus to place your order.
Eliminate the delay created by submitting requests by mail or fax.
Authorize and process your credit card payment.
Facilitate the authorization to release student records, as required by law.
Provide e-mail or fax communication with you while your order is being processed.
Allow you to check the status of your transcript request via the internet 24 hours per day, 365 days per year.
Allow you to submit your request any time day or night.
Note: Internet ordering accommodates three types of requests:
Regular Service: which will be mailed out within approximately 7 to 10 working days after receipt of signature authorization.
Rush- Pick Up: Rush orders that will be picked up in the Admissions Office will be available by the 3rd business day (Monday - Thursday only), after 1:00pm, AFTER receiving your signed authorization. Picture Identification is required.
Rush- Mail Out: Rush orders to be mailed will be sent out the 3rd business day AFTER receiving your signed authorization.
The only method to pay for internet ordering is with a credit card.
*Note – If you do not have internet access at home and live locally, computers with internet service are available to you on campus in the Student Hilb Center.
The Student Activity Office which is also located in the Student Hilb Center offers fax service for a (for a small fee) fax service to submit your transcript request. This service is available Monday through Thursday 9:00 a.m. to 9:00 p.m. and Friday from 9:00 a.m. to 4:00 p.m.
If you do not have internet access TranscriptPlus® will allow you to check the status of your request by calling toll free, this number: 1-800-646-1858. Operator assistance is available from 7:00 a.m. (CST) to 7:00 p.m. (CST) Monday through Thursday and 7:00 a.m. (CST) to 5:00 p.m. (CST) on Friday.
Option 2 - Order In Person
In person transcript orders require the student to be present and have a picture identification.
In person orders take significantly longer to process. These requests will be mailed out or will be available for pick-up within four (4) weeks after receipt of the Transcript Request Form which includes the student signature authorization.
Questions regarding the status of in person transcript orders that have been submitted four or more weeks earlier can be answered by calling 760-773-2516.
In person Transcript Request my be submitted during regular office hours in the Office of Admissions and Records located at 43-500 Monterey Avenue, Palm Desert, California 92260.
