I understand that if I am provided with Interpreting Services from the Disabled Students Programs & Services (DSPS) at College of the Desert, then I will accept and adhere to the following guidelines and responsibilities:
I will check my College of the Desert email regularly for correspondence from the Interpreting Services Coordinator (ISC), as this will be the main source of communication between DSPS and myself
I understand I may have priority registration, and I need to register on my designated day. I will come to the DSPS office ASAP after I register each semester to request interpreting services. I understand that if I make my request less than 2 weeks before classes start, then it is likely that I will not have interpreters arranged by the start of class.
I will contact the ISC by email, phone, or in person 24 hours in advance of any absences from class.
If I do not give 24 hours notice of an absence, I will be considered a "No-Show".
If I am going to miss a class on Monday, then I will contact the ISC by Friday afternoon to avoid being considered a "No-Show".
I realize the importance of being on time for class. I understand that the interpreter will only wait 10 minutes for each hour that the class is scheduled up to a 30 minute maximum. If I do not show up before the end of this waiting period, then I will be considered a "No-Show", and no interpreter will be provided.
If I contact the ISC to let her know that I am running late, then, if possible, my interpreter will be asked to wait for me until I arrive.
I am allowed only two ''No Shows" per class or four "No Shows" overall per semester. I understand that ifl am a "No-Show" three times in one class, or five times overall, then my interpreting services may be temporarily suspended. Services may only be reinstated after I meet with the DSPS Director/designee.
Once my services are reinstated, I understand that ifl am a ''No-Show" again, then my services may be suspended for the rest of the semester Wltil a formal complaint is filed and ruled upon.
I will notify the ISC immediately if there are any changes to my class schedule (if I drop a class, room changes, etc.)
If I need class-related interpreting services outside of a scheduled class time, (e.g. teacher conference, field trip, etc.),
I will make the request to the ISC using the appropriate form, at least one week in advance.
If I have complaints about an interpreter, I will first discuss it with the interpreter and then, only if the problem is not resolved, discuss it with the ISC. I will report "Interpreter No Shows" to the ISC immediately.
I will notify the ISC in advance of all test days. If I have test-taking accommodations and I decide to take my exam in the DSPS office, then no interpreter will be provided. I will request interpreters for my final exams two weeks in advance.
I will not have personal conversations with the interpreter while he/she is interpreting in class. I will follow the College Conduct Standards. I understand that a violation of these Standards may result in suspension of services.